60-Day Home Trial Program

We know you’re going to love your Companion 24/7, but if you’re unsure, we completely understand. That’s why Constant Companion is offering Members the opportunity to purchase a Companion 24/7 system without the worry.

Eligible Members will be able to try Companion 24/7 (and accessories if purchased together) for 60 days. If you’re not satisfied with your Companion 24/7 experience, just reach out to our support team within 60 days of delivery. We’ll pay for the return of your system and provide a full refund.

Who is eligible for Home Trial?

• Members purchasing their first Companion 24/7 Smart Home system
• Members who have never done a Home Trial, or;
• Members purchasing Companion 24/7 as a gift for a loved one

What is refundable within 60 days?

• Smart Home system and accessories purchased together
• Subscription / Membership fees
• Sales tax

How to request a return?

• Online Chat
• Phone

Home Trial does not apply to the following:

• More than one Companion 24/7 system per order
• Accessories purchased (without a Companion 24/7 system)
• Other exceptions may apply


To learn more about Constant Companion’s return policy, contact us:

• Call support at: 941.877.4000
• Email support at: support@ConstantCompanion.com